Contact information

Contact Us

If you have a question about a product or need help with your order, please contact our customer service team.

Customer Service — Atelier Opulence

Email: help@atelieropulence.com
Opening hours: Monday to Friday, 9:00 am–6:00 pm, UK time (GMT/BST), excluding UK bank holidays.

We aim to respond within 1–2 business days. Enquiries received outside our opening hours will be handled during the next business days.

Order Support

For help with:

  • an existing order;

  • shipping or tracking;

  • a return or refund;

  • an exchange;

  • product details or sizing;

please email help@atelieropulence.com.

Include your order number, where available, and a brief description of your enquiry so we can assist you efficiently. If you cannot find your order number, please provide the email address used at checkout.

Never send your full payment card details or card security code by email.

Business Details

Opulent Digital LLC, trading as Atelier Opulence
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

For product returns, please follow our Returns & Refunds Policy and use the designated returns address provided there.

Further Information

You can find our Legal Notice, Terms & Conditions, Shipping Policy, Returns & Refunds Policy and Privacy Policy through the links in our website footer.